Refund and Returns Policy

REFUNDS AND RETURNS POLICY

PLEASE ALSO CHECK our RETURNS and EXCHANGES FAQ PAGE

We do our best to be flexible in most cases

Returns Policy

All sales are final unless damaged or defective.

But if you contact us we can usually accommodate an exchange.

Please check our RETURNS and EXCHANGES PAGE

  

damaged items

If you receive any damaged or defective item – please let us know immediately (within 7 days) to process refund or exchange. No returns accepted after 30 days.  

Please check our CONTACT US Page


Let us know the order or invoice number and what items are damaged. We will send you return shipping label or refund of shipping if necessary. We do need to issue an RMA (return authorization) before any returns accepted. 

If your return or damage claim is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.


Please check our RETURNS and EXCHANGES PAGE


Damage During Shipping

If there is any damage to contents during shipping – let us know immediately – and within 7 days – so we can process an insurance claim.

We will either replace the damaged items – or refund you. 


Refunds

Please let us know if you experience any late or missing refunds once approved by us

 CONTACT US 


If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.


 

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